Our privacy
notice.

We’re committed to protecting your privacy in compliance with the QLD Privacy Act 2000 and Australian Privacy Principles.

Clermont Real Estate is the trading name of CTF Realty Pty Ltd.

What authorising us to act on your behalf means.

  • Employees of Clermont Real Estate and our independent contractors obtain and release the relevant information about you that we need to assist with your business dealings with Clermont Real Estate.

  • If at any point, you decide to revoke your authority, or decline to provide the information we need, we may not be able to provide the services and products you’ve asked for.

How we collect, use, and disclose your information.

During the course of your involvement with Clermont Real Estate, we may collect, use or disclose personal information about you for the following purposes:

  • Assisting you with buying or selling property

  • Assisting you to lease a property

  • Client and business relationship management

  • Marketing of products and services to you and for you

  • Answering enquiries about a property you’re buying or selling

The types of information we may collect, use, or disclose about you include, but aren’t limited to:

  • Your full name and date of birth

  • Your residential and/or postal address

  • Your email address, home phone, and mobile numbers

  • Financial information – name of bank and account details for settlement balance deposits or refund of deposits on a cancelled sale

  • Details of your spouse, partner, or de facto

  • Details of properties you own

So we can provide our services to you, we may disclose your personal information to the following persons and organisations:

  • Your conveyancer and/or solicitor involved in the transaction

  • Your financial institution representative

  • Organisations involved in pest and building inspections

  • Tradespeople involved with repairs and maintenance of your property

  • Organisations involved in maintaining or upgrading our computers and systems

  • The police

About our real estate software.

While we’re providing our services to you, we may need to enter your personal information into forms generated by our real estate software.

Our real estate software stores your information securely and restricts access to authorised Clermont Real Estate personnel only.

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